30 DAY RETURNS

At Norella, you can shop with complete peace of mind. If something doesn’t fit quite right, or if it simply isn’t what you were looking for—that’s perfectly fine! You have 30 days to return your order, giving you plenty of time to try everything on at home and decide what you truly love.

Returning items is free and easy. Just let us know that you’d like to make a return, and we’ll take care of the rest. Once we receive your package, we’ll process your refund promptly.

Do you have any questions or need a little help deciding? Please feel free to reach out—we’re always happy to assist you with a smile! 

~Norella

Free Shipping

We offer free shipping on orders of €50 or more, so you can shop without any extra costs and your package will arrive safely. Once your order is on its way, you will receive a track & trace code, allowing you to keep an eye on your package at all times.

30 day returns

Doesn’t quite fit, or perhaps it’s not what you were looking for? No worries. You have 30 days to return your order. This gives you the chance to try everything on at home at your own pace and decide what you truly like.

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Join our family with over 15000+ satified customers

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